DEVELOPMENT OF QUEUE MANAGEMENT MODEL FOR EFFECTIVE SERVICE DELIVERY IN AUTOMOBILE REPAIR SHOPS. Nigerian Journal of Technology, [S. l.], v. 42, n. 3, p. 339–346, 2023. DOI: 10.4314/njt.v42i3.6. Disponível em: https://nijotech.com/index.php/nijotech/article/view/3133. Acesso em: 16 apr. 2026.